Cookie Policy
Last updated: March 9, 2026
This Cookie Policy explains how Al Manar Systems ("Company," "we," "us," or "our") uses cookies and similar technologies when you access the Sila CRM platform (the "Service"). This policy should be read alongside our Privacy Policy.
1. What Are Cookies
Cookies are small text files placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites function correctly, improve performance, and provide information to site operators. Cookies may be "session" cookies (deleted when you close your browser) or "persistent" cookies (remaining on your device for a set period or until you delete them).
2. Cookies We Use
2.1 Essential Cookies (Strictly Necessary)
These cookies are required for the Service to function and cannot be disabled. They do not store personally identifiable information beyond what is necessary for authentication and security.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| sb-*-auth-token | Supabase | Maintains your authenticated session after login | Session / up to 7 days |
| sb-*-auth-token-code-verifier | Supabase | PKCE code verifier for secure OAuth flows | Session |
| csrf_token | Sila CRM | Protects against cross-site request forgery attacks | Session |
2.2 Analytics and Performance
We use Vercel Web Analytics and Vercel Speed Insights to understand how visitors use the Service and to monitor performance. These tools are designed with privacy in mind:
- Vercel Web Analytics collects anonymized, aggregated page view and visitor data. It does not use cookies and does not collect personally identifiable information.
- Vercel Speed Insights measures real-user performance metrics (such as page load times and interaction responsiveness). It does not use cookies and does not track individual users.
Because these analytics tools are cookie-free and privacy-preserving, they do not require separate cookie consent.
2.3 Marketing and Advertising Cookies
We do not currently use any marketing, advertising, or third-party tracking cookies. If this changes in the future, we will update this policy and obtain your consent before deploying such cookies.
3. Third-Party Cookies
The essential cookies listed above are set by our authentication provider, Supabase, and are necessary for the Service to function. We do not permit other third parties to place cookies through the Service. If you follow links from the Service to third-party websites, those sites may set their own cookies, which are subject to their respective cookie policies.
4. How to Manage Cookies
Most web browsers allow you to control cookies through their settings. You can typically:
- View what cookies are stored on your device and delete them individually or in bulk
- Block all cookies or only third-party cookies
- Configure your browser to notify you when a cookie is being set
- Set your browser to automatically delete cookies when you close it
Please note that blocking or deleting essential cookies will prevent the Service from functioning correctly. You will be unable to log in or maintain an authenticated session without the Supabase authentication cookies.
For instructions on managing cookies in common browsers, visit:
- Chrome: support.google.com/chrome/answer/95647
- Firefox: support.mozilla.org
- Safari: support.apple.com
- Edge: support.microsoft.com
5. Cookie Consent
Because we only use strictly necessary cookies that are essential for the Service to function, and our analytics tools are cookie-free, we do not currently display a cookie consent banner. Strictly necessary cookies do not require consent under most data protection frameworks, including the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data.
Should we introduce non-essential cookies in the future, we will implement a consent mechanism to obtain your explicit permission before setting those cookies.
6. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. Any material changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
7. Contact Information
If you have questions about our use of cookies, please contact us:
- Company: Al Manar Systems
- Location: Dubai, United Arab Emirates
- Email: support@sila-crm.app