Platform Features
Two apps. One platform.
Managers get a powerful web dashboard. Reps get a fast mobile app. Both are built for medical field sales execution and included in every plan.
app.sila.health/dashboard
Today's Visits
12
+18%
Active Reps
6
Pending
8
-3%
Overdue
2
Ahmed K. visited Al Noor Hospital
2m ago
Sara M. completed shift
15m ago
Omar H. created invoice
1h ago
Fatima R. checked in at City Pharmacy
2h ago
Good morning
Ahmed K.
Distance
24 km
Visits
4
7
Planned
4
Done
3
Left
Today's Agenda
Manager Dashboard
Full team visibility from your browser
Everything managers need to plan schedules, monitor field activity, and make territory decisions.
app.sila.health/dashboard
Today's Visits
12
+18%
Active Reps
6
Pending
8
-3%
Overdue
2
Ahmed K. visited Al Noor Hospital
2m ago
Sara M. completed shift
15m ago
Omar H. created invoice
1h ago
Fatima R. checked in at City Pharmacy
2h ago
CRM Map
Visualize accounts, prospects, rep assignment, and visit recency in one operational map.
- Viewport smart loading with 4,500+ facilities
- Territory filters by category and status
- Search and area refinement
Schedules
Coordinate weekly schedules across reps and managers with clear status and ownership.
- Weekly planning board
- Quick schedule updates
- Missed and overdue visibility
Live Tracking
Monitor active shifts and field movement so coaching and support happen in real time.
- Current location and route history
- At-facility vs in-transit states
- Active shift monitoring
Reports & Analytics
Track coverage, adherence, and team activity trends with KPI-focused dashboards.
- Coverage and adherence KPIs
- Rep performance comparisons
- Month-range analytics
Team Management
Manage team members, roles, and seat allocation from one centralized admin panel.
- Role-based access control
- Seat usage monitoring
- Invite and onboard new reps
Invoicing
Keep invoice generation and status tracking visible across the commercial operation.
- Revenue rollups and status overview
- PDF generation and download
- Paid, sent, and draft tracking
Rep Mobile App
Built for the field, not the office
Everything reps need to execute their daily plan — shifts, visits, invoicing, and more — from their phone.
Good morning
Ahmed K.
Distance
24 km
Visits
4
7
Planned
4
Done
3
Left
Today's Agenda
Active Visit
Al Noor Hospital
Al Ain Road, Abu Dhabi
People at Facility
Dr. Sarah Ahmed
Cardiologist
Dr. Omar Hassan
Orthopedics
Fatima Al-Rashid
Pharmacist
Dr. Khalid Noor
Neurologist
Daily Agenda
A clean mobile home screen showing planned visits, shift timer, and remaining tasks.
- Shift start and end tracking
- Distance driven and visit counts
- Daily progress at a glance
Visit Check-in
GPS-verified check-in and check-out at each facility with automatic timestamps.
- One-tap facility check-in
- Visit outcome capture
- Contact management at facility
CRM Map
Interactive facility map for prospecting with filters, search, and schedule creation.
- Healthcare facility discovery
- Territory-scoped visibility
- Schedule visits from map
Field Invoicing
Create and manage invoices on the go without waiting until back at the office.
- Draft, send, and track invoices
- PDF generation
- Revenue tracking per rep
Inventory
Track products and inventory levels in the field with search and adjustment tools.
- Product catalog access
- Stock level visibility
- Search and filter products
Activity Timeline
A detailed timeline of all field activity including check-ins, shifts, and visits.
- Today, week, and all-time views
- Filterable activity feed
- Shift and visit history
Feature FAQ
Common questions about the Sila platform.
Is Sila a generic CRM?
No. Sila is purpose-built for medical field sales with healthcare facility mapping, visit verification, and territory management. It is not a generic pipeline tool.
What's the difference between the manager and rep experience?
Managers use the web dashboard for oversight, analytics, and scheduling. Reps use the mobile app for field work, visits, and check-ins. Both are included in every plan.
How does the CRM map work?
The interactive map includes 4,500+ healthcare facilities with smart viewport loading, territory filters by category and status, and org-scoped visibility so each team sees only relevant prospects.
Can reps work offline?
Core visit and schedule data is cached for offline access. Changes sync automatically when the connection returns.
What devices are supported?
The mobile app runs on iOS and Android. The web dashboard works on any modern browser with a screen width of 1024px or wider.
How does visit verification work?
Reps check in and out at facilities using GPS-based verification. Timestamps and location coordinates are recorded automatically for every visit.
Can we import existing customer data?
Yes. Bulk facility and account import is supported during onboarding. Our team will help you migrate your existing data.
What reporting is available?
Reports include coverage metrics, frequency adherence, rep performance comparisons, revenue tracking, and specialty/category breakdowns with configurable time ranges.
Is there an API for integrations?
Enterprise plans include API access and custom integration support. Contact our team to discuss your integration requirements.
How is territory management handled?
Facilities are scoped by your organization profile including industry, categories, and geography. Manual include/exclude overrides let you fine-tune prospect visibility.
See Sila in your workflow
Start a trial workspace or talk to our team for a tailored rollout plan.